+ Leading change
- Advising Business Leaders on the structure, the organisation and the support to change programs tailored to the business context of the company
- Advising on the start-up and the running of the change programs
- Supporting the mobilisation and the implication of the stakeholders at each stage
- Developing the leadership skills and coaching the actors at all levels
- Dealing with resistance
+ Defining and deploying strategic objectives
- Translating the Business Strategy into a comprehensive set of critical objectives (Strategy Map) and a balanced set of performance metrics (Balanced Scorecard)
- Deploying the critical objectives in tangible projects and action plans
- Deploying the critical objectives down to individual and team objectives
- Implementing system tools to ensure monitoring and reporting
+ Improving team performance
- Increasing involvement through autonomous teams
- Aligning teams with strategy and processes
- Developing customer focus
- Improving quality, speed and productivity
- Developing problem-solving capabilities
+ Improving process performance
- Optimizing the value creation
- Re-engineering processes
- Elimating waste and creating flow (the lean concept)
- Improving process robustness (reducing variability)
- Imbedding the changes in the measurement and IT systems, function descriptions, procedures, training programs
+ Improving organisational design and functioning
- Re-designing the organisational structure
- Improving the management of functional interfaces (eliminating silos)
- Aligning roles and responsibilities with key processes
+ Developing expertise
- Developing the process for managing both individual and team expertise
- Developing the training process aiming at qualifying people through theoretical and practical trainings
